---
title: Managing order cutoff notifications
description: This is is an article about how to set up cutoff notifications, a useful way to be reminded to place orders with vendors before ordering deadlines.
---

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# Managing order cutoff notifications

### Overview

#### Who can use this feature?

Admins and managers

All plans

Desktop

Mobile

### This article walks you through the process of managing cutoff notifications in the web app.

 

Cutoff notifications are a useful way to be reminded to place orders with vendors before ordering deadlines.

 

With order cutoff notifications you can choose to be notified **approximately two hours before your ordering deadline** if an order has not yet been placed for the week. You can choose which vendors to receive notifications for (for example, you may only wish to receive notifications for those vendors you order from regularly) as follows:

1. In the left navigation panel go to **Orders > Manage Vendors
   
   **
2. Click on a vendor to edit or add a new vendor
3. Select a **Delivery Day** and after, add an **Order Cutoff Time** (deadline to order, day/time ).  Then click Add New Delivery Day button to add to vendor
4. Check the box that says **Receive Cutoff Notification **if you would like to receive alerts regarding unplaced orders.
5. Click the Save vendor button

![Vendor Cutoff Notifications](https://www.getbackbar.com/hs-fs/hubfs/www/Screenshots/Vendor%20Cutoff%20Notifications.gif?width=668&height=300&name=Vendor%20Cutoff%20Notifications.gif)

 

 

You can choose where to receive the notifications:

1. Email notification
2. Mobile push notification - requires you to have logged in from a mobile device at least one time
3. Web in-app message - you'll receive a message notification in the top navigation bar of Backbar

To setup which notifications to receive, click on the user icon in the top right corner and then click **User Profile**.  Scroll down to **Notification Preferences** as shown below.

 

![User Notification Preferences](https://www.getbackbar.com/hs-fs/hubfs/Support/Screenshots/User%20Notification%20Preferences.png?width=551&height=200&name=User%20Notification%20Preferences.png)

 

You can check the boxes for Web, Email or Mobile on the row that says **Reminders to place orders**.

 

Note: to be sure you receive notifications at the correct time, please be sure your locations time zone is correct. See [how to set location time zone](https://www.getbackbar.com/support/how-to-set-location-time-zone) for more info.

 

**Managing Order Cutoff Reminders**

Get timely reminders to place vendor orders before their deadlines with cutoff notifications. This guide shows you how to set them up in the web app.

You'll receive a reminder about two hours before your order deadline if you haven't placed an order for that week.

 

**1. Choose Which Vendors Send Reminders:**

You can select specific vendors for these reminders, like those you order from regularly.

- **Access Manage Vendors:** 
    - Open the user menu in the top right.
    - Tap **Manage Vendors**.
- **Select a Vendor:** Tap on a vendor's name to edit, or add a new vendor.
- Tap Delivery Schedule** "+" button:** 
    - Add a **Delivery Day**.
    - Add an **Order Cutoff Date/Time** (your deadline to order).
- **Enable Reminders:** Toggle the slider that says **Receive Cutoff Notification **on (blue).
- Tap the **Save** button then tap Save again on the vendor card.

 

**2. Choose How You Get Reminders (on the web app only):**

- **Email**
- **Mobile Push Notification** (You must have logged into the app on your mobile device at least once)
- **Web In-App Message** (A message will appear in the app's top bar)

**To set your preferences:**

- **Go to Your Profile:** Tap the user icon (usually in the top right corner).
- Select **User Profile**.
- Tap **Notifications**.
- Tap **Reminders to place orders **toggle to on (blue), Notification channels are selected on the web app only.

 

**Important Note:**

For accurate reminder times, ensure your location's time zone is set correctly in the app. Read [How to set location time zone](https://www.getbackbar.com/support/how-to-set-location-time-zone) for more details.

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