Backbar will automatically import and update data for distributors we know you’ve used, including your account number and sales reps. Our data is not always complete, so be sure to check that we have correctly imported your sales reps and add any additional vendors that our system is not aware of.
Based on recent orders, we’ll update items when the cost, SKU, or units per case changes. When we detect a new product on an invoice that you don’t currently have in inventory, we’ll add it to your inventory items with the product information and cost. While we try to detect products that already exist in your account to update them, due to changing identifiers in the supply chain, it is possible that Backbar creates a new item that you already have. If this occurs, you can use our merge tool to combine the items together. To prevent duplicates in the future, you should merge the old item into the one newly created.
Product Connect is only available for businesses based in the United States and only updates beer, wine, and spirits products along with a limited selection of non-alcoholic beverages.
When you verify your account in Backbar, we automatically import items and item data like costs, size, vendor, and SKU to your account to speed up setup. For cost information, we import the costs from your most recent order from your distributors.
Product Connect may not be able to import all of your beer, wine, and spirit items. You can use our Import Wizard to upload the remaining items or add items manually.
Partial invoices are distributor orders that automatically sync to your account. You’ll be notified when a new order is received and be asked to review and approve the orders before they are saved to your account. Partial invoices generally appear in Backbar 2-5 business days after the order has been delivered, but will show received in Backbar based on the invoice date.
When the partial invoices are accepted your inventory counts will update automatically as well as your costs. Partial invoices may not include all the items you received in an order. You can manually add missing items to the order and save a digital copy of your invoice for the order.
Note that all items imported for partial invoices will be automatically added to your account even if you don’t approve the order.
Can you turn off Product Connect?
Yes. To stop distributor, item and partial invoice syncing you can turn off Product Connect by logging in on the desktop and going to Manage Organization. Click the edit icon next to the venue location you’d like to update. Then, set the toggle to off under Enable Product Connect (the toggle will turn gray to indicate it’s off). Click save below.
